


4.0 of 5 stars.
It started out like every great relationship: I swooned over your low fees, high interest rates and free ATMs; you said you loved me for more than my money. Wherever I went in town you were always…
yelp.com - user review - 09/26/2008
Full Review »
I like Washington Mutual Bank. They are always take good care of customer better than any other financial institution. I like their transactions receipt which showed the balance at all times. They are very courtest and friendly. I am banking with them and other bank but they are the best in keeping their transaction updated in a timely manner.
openlist - user review - 07/24/2008
The customer service has is bad. I usually have to wait in long lines at the bank and the automated phone service is terrible because if you do run into a problem it's very hard to get in contact with a real person. When I asked where I could make a complaint about their bad phone service I was told by a teller to call the number again and talk to someone at their 1-800 number, the same number that I was complaining about!
openlist - user review - 07/08/2008
WAMU continues to lose ground in customer service. If you want to get answers and not go to the bank (which I am sure isn't any better) you must either navigate through a maze of touch tones to finally get...
citysearch.com - user review - 06/22/2008
Full Review »
My husband and I own a business and have multiple accounts at Washington Mutual. I started out at the Greenwood Branch years ago when I received good service, then about 7 years ago the service went down hill...
citysearch.com - user review - 05/14/2007
Full Review »
1.0 of 5 stars.
I am so glad I am not a member of this bank anymore. I have never had a good experience at WaMu. I don't like it when people who have my money don't treat me well. So, me take money elsewhere. Me take…
yelp.com - user review - 05/11/2007
Full Review »
5.0 of 5 stars.
Of the three WaMus I use, this one is by far the best. The tellers are friendlier than the others, and there isn't that giant clear plastic barrier that makes me feel like i'm in a sci-fi movie. There…
yelp.com - user review - 04/18/2007
Full Review »

